E-government (short for electronic government, also known as e-gov, Internet government, digital government, online government, connected government) consists of the digital interactions between a citizen and their government (C2G), between governments and government agencies (G2G), between government and citizens (G2C), between government and employees (G2E), and between government and businesses/commerce (G2B). Essentially, e-government delivery models can be briefly summed up as (Jeong, 2007):

• G2G (government to governments)
• G2C (government to citizens)
• G2E (government to employees)
• G2B (government to businesses)