A
customer (sometimes known as a ,
buyer, or
purchaser) is the recipient of a
Good or a
service, or a
product, or an
idea, obtained from a
seller,
vendor, or
supplier via a
financial transaction or
exchange for
money or some other valuable
consideration. Etymologically, a client is someone merely to do business, whereas a purchaser
procures goods or services on occasion but a customer
customarily or
habitually engages in transactions. This distinction is merely historic. Today customers are generally categorized into two types:
A customer may or may not also be a
consumer, but the two notions are distinct, even though the terms are commonly confused. A customer
purchases goods; a consumer
uses them. An ultimate customer
may be a consumer as well, but just as equally may have purchased items for someone else to consume. An intermediate customer is not a consumer at all. The situation is somewhat complicated in that ultimate customers of so-called
industrial goods and services (who are entities such as government bodies, manufacturers, and educational and medical institutions) either themselves use up the goods and services that they buy, or incorporate them into other finished products, and so are technically consumers, too. However, they are rarely called that, but are rather called
industrial customers or
business-to-business customers. Similarly, customers who buy services rather than goods are rarely called consumers.